National Runaway Safeline

The National Runaway Safeline is a national youth crisis prevention and support service that helps young people and families talk through difficult situations and locate local resources.

NRS provides a 24/7 hotline and live chat, email and online forum support, and referrals from a national database of youth serving organizations including shelters, food resources and mental health services.

The service is designed around youth and teens dealing with running away, homelessness, family conflict, safety concerns and related crises, as well as family members seeking youth support information.

NRS provides national telephone, online and referral access. Local shelter, counseling and other service availability depends on the young person's location.

NRS describes its crisis support services as free. Independent local services reached through referrals may have separate eligibility or cost rules.

Call 1 800 RUNAWAY (1-800-786-2929) or use live chat for the fastest support. A trained staff member or volunteer can listen, help you think through options and search for appropriate local resources.

Phone and live support are available 24/7/365. Email is checked frequently but may be slower than phone or live chat.

Spanish speaking counselors are available 24/7. Phone, chat and email provide different communication choices. School email systems may block replies, so NRS advises using a personal account when possible.

NRS maintains a national youth resource database and continuous crisis support access by phone and live online services. No individual outcome guarantee is claimed.

The service provides support and referrals rather than guaranteeing shelter placement, housing or clinical treatment. NRS currently states that its text feature is in development, so texting should not be advertised as an active route.

National Runaway Safeline:
https://www.1800runaway.org/

Youth and Teen Support:
https://www.1800runaway.org/youth-teens